Shipping & Processing

PROCESSING TIME

Processing time can take 2-5 business days. During this time period we are preparing your package and printing your label. We try our best to get packages out in a timely manner, however sometimes it can take up to 5 business days. 

Once your label has been printed, your tracking number will be sent immediately to the email or phone number you've provided. 

SHIPPING

Once your package has been picked up by USPS it can take up to 48 hours for the system (USPS) to update. Depending on your location and carrier, shipping can take around 2-5 days. Check your tracking number regularly to see where your package is. 

Lost/Unreceived/Issues with Packages

Any issues with lost or unreceived packages, please contact your carrier and file a claim. There is nothing we can do once we have shipped off your package. 

You must provide a valid address and double check that it is the correct one. Any packages sent back will not be refunded, and you will need to pay for shipping again. 

For damaged packages, you must send an email to us immediately upon receiving your package. Include your order number, product that was damaged, and a picture. Contact us.